Returns & Refund Policy

Return Window We want you to be completely satisfied with your purchase. If you are not happy with your book, you may return it within 14 days of the delivery date.

Return Conditions

  • Items must be in the same condition as received (undamaged and in their original state).
  • Please include your order number or proof of purchase when contacting us to initiate a return.

Refunds

  • Refund Method: Once the return is received and inspected, the full purchase price will be credited back to the original card used at checkout.
  • Restocking Fees: We do not charge any restocking fees for returns.
  • Return Shipping Costs: Unless the return is due to an error on our part (e.g., the wrong item was sent or the book arrived damaged), the customer is responsible for return shipping costs.

Contact Us To initiate a return, please contact us at 773-418-7999 or visit www.normajeanbooks.org for further instructions.